The web is an amazing place. The depth and breadth of resources available is incredible. It is a destination for recreation, investing, travel planning, bill paying, communication....and for me, last night, a place to connect with my new loan servicing company - OCWEN.
I find their site easily enough: http://www.ocwencustomers.com/ . Looks professional. But, I'm quickly stymied because I can't login because I have no 'userid'. Understandable because we're only hours into this relationship. I hesitate to call them again given the past wait time but decide to give it a try. And to no one's surprise, they are closed. Completely understandable. I'd rather play Scrabble with my wife than listen to their hold music.
I still wonder how $2000+ got credited to our account.
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